Frequently Asked Questions - LBJ Collision
Services Provided
What services are provided by LBJ Collision
We offer a wide range of services, including cosmetic and structural vehicle repair, bumper repair, paint repair, paintless dent removal, windshield & glass replacement, and vehicle diagnostics & calibration.
After an Accident
What should I do after a car accident?
After an accident, make sure everyone is safe and call emergency services if needed. Document the damage, exchange insurance information, and bring your vehicle to LBJ Collision for a professional collision repair estimate. We’ll guide you through the next steps and work directly with your insurance company.
Can I bring my car to LBJ Collision even if my insurance recommends another shop?
Yes. You have the legal right to choose your repair shop. You are not required to use an insurance-recommended facility. LBJ Collision works with all major insurance companies and advocates for proper repairs.
Estimates & Repair Process
Do I need an appointment for a collision repair estimate?
Appointments are recommended to minimize wait time, but walk-ins are welcome. Contact LBJ Collision to schedule a fast, accurate estimate. Schedule Your Free Estimate Today
How long will my auto body or collision repair take?
Repair time depends on the extent of damage, parts availability, and insurance approval. Minor repairs may take a few days, while more severe collision repairs can take one to two weeks or longer. LBJ Collision provides clear timelines and updates throughout the process.
Insurance & Payments
Does LBJ Collision work with insurance companies?
Yes. LBJ Collision handles insurance claims from start to finish, working with all major insurance providers to ensure repairs meet OEM factory standards.
Will I have to pay a deductible?
If your insurance policy includes a deductible, it is typically your responsibility regardless of the repair shop. LBJ Collision will clearly explain your costs upfront.
Do I have to get three estimates?
No. In Florida, you are generally only required to obtain one estimate from the shop of your choice. LBJ Collision provides comprehensive estimates that insurers trust, saving you the time and hassle of driving all over town.
What if the insurance estimate is lower than yours?
This is common. Insurance adjusters often write a "preliminary" estimate based on visible damage. Once we disassemble the vehicle and find "hidden" damage, we file a supplemental claim directly with your insurer to cover the additional costs.
Repair Quality & Safety
Will my vehicle be restored to pre-accident condition?
Yes. LBJ Collision follows OEM factory-approved repair procedures to restore your vehicle’s safety, performance, and appearance as close to pre-accident condition as possible.
Do you repair frame or structural damage?
Yes. LBJ Collision uses advanced frame-measuring and straightening equipment operated by certified technicians to safely repair structural damage.
Parts & Paint
Does LBJ Collision use OEM parts?
We use OEM, aftermarket, or recycled parts based on your insurance policy and repair requirements. OEM parts are available upon request and recommended whenever possible.
Will the paint match my vehicle?
Yes. We use computerized color-matching technology and professional paint systems to ensure a seamless factory-quality finish.
Warranty & Peace of Mind
Does LBJ Collision offer a warranty on repairs?
Yes, we stand behind our work with a warranty on all workmanship for as long as you own the vehicle. Parts will carry the manufacturer’s warranty. If you experience any issues or concerns with your repairs, simply bring your vehicle back and we'll make it right.
What Areas Do We Serve?
We proudly serve:
- Longwood, Fl
- Altamonte Springs, Fl
- Lake Mary, Fl
- Winter Springs, Fl
- Casselberry, Fl
- Sanford, Fl
- Winter Park, Fl
- Orlando, Fl
- Apopka, Fl
Let us Fix Your Vehicle Today
Experience the difference of a family‑owned, quality‑driven, community‑trusted auto body shop.